Customer: any professional or capable natural person within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site that is the subject of these general conditions.
Services: https://www.artisanya.com makes available to Customers :
Content: All the elements constituting the information present on the Site, in particular texts - images - videos.
Customer information: Hereinafter referred to as "Information (s)" which corresponds to all personal data that may be held by https://www.artisanya.com for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user logging on, using the aforementioned site.
Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies" (Article 4 of Law No. 78-17 of 6 January 1978).
The terms "personal data", "person concerned", "subcontractor" and "sensitive data" have the meaning defined by the General Regulations on Data Protection (RGPD: n° 2016-679).
1. Presentation of the website.
Pursuant to Article 6 of Law 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://www.artisanya.com website are informed of the identity of the various parties involved in its creation and monitoring:
Owner: Micro-enterprise Artisanya Rémi Lavocat - 2 route de colonozet 39190 Chevreaux
Publication manager: Lavocat Rémi - contact(arobase)artisanya.com
The publication manager is a natural person.
Webmaster : Marine Samyn - contact(at)artisanya.com
Hosting : ovh - 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : Lavocat Rémi - contact(arobase)artisanya.com
Management number in the job directory: 000831269
Registration number in the trade register: 509810263
APE Code: 1512z
2. General conditions of use of the site and services offered.
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
The use of the site https://www.artisanya.com implies full and complete acceptance of the general conditions of use described hereafter. These conditions of use may be modified or supplemented at any time, users of the site https://www.artisanya.com are therefore invited to consult them on a regular basis.
This website is normally accessible to users at all times. However, Artisanya may decide to interrupt it for technical maintenance, in which case Artisanya will endeavour to inform users in advance of the dates and times of the intervention. The website https://www.artisanya.com is updated regularly. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.
3. Description of the services provided.
The purpose of the website https://www.artisanya.com is to provide information concerning all of the company's activities. Artisanya strives to provide the most accurate information possible on the https://www.artisanya.com website. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the update, whether caused by itself or by the third party partners who provide it with this information.
All the information indicated on the site https://www.artisanya.com is given as an indication, and is likely to evolve. Moreover, the information on the https://www.artisanya.com website is not exhaustive. It is given subject to modifications that have been made since it was put online.
4. Contractual limitations on technical data.
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate traffic that is deemed abnormal.
Artisanya and the Hosting Provider cannot be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment related in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeits.
Artisanya is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without written permission from Artisanya.
Any unauthorized use of the site or of any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
Artisanya acts as the publisher of the site. Artisanya is responsible for the quality and truthfulness of the Content it publishes.
Artisanya cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the https://www.artisanya.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
Artisanya can also not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the https://www.artisanya.com website. Interactive areas (possibility to ask questions in the contact area) are available to users. Artisanya reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Artisanya also reserves the right to hold the user liable under civil and/or criminal law, in particular in the event of a racist, insulting, defamatory or pornographic message, regardless of the medium used (text, photograph, etc.).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD: no. 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected in the context of the creation of the User's personal account and his navigation on the Site, the person responsible for processing Personal Data is: Artisanya, represented by Lavocat Rémi, its legal representative.
As the person responsible for processing the data it collects, Artisanya undertakes to comply with the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the time of collection of their consent, with full information on the processing of their personal data and to maintain a register of processing that is consistent with reality. Whenever Artisanya processes Personal Data, Artisanya takes all reasonable steps to ensure the accuracy and relevance of the Personal Data to the purposes for which Artisanya processes it.
7.2 Purpose of the data collected
Artisanya may process all or part of the data:
- to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site usage data, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hash), etc.
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.artisanya.com : email address
- to carry out communication campaigns (sms, email): telephone number, email address
Artisanya does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Users of https://www.artisanya.com have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (article 17 RGPD), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (article 13-2c GDMP)
- right to limit the processing of Users' data (Article 18 DPMR)
- right to object to the processing of Users' data (Article 21 RGPD)
- the right to the portability of the data provided by Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDR)
- the right to determine the fate of the Users' data after their death and to choose to whom Artisanya will communicate (or not) its data to a third party designated by the User.
As soon as Artisanya becomes aware of the death of a User and in the absence of instructions from the User, Artisanya undertakes to destroy his data, unless it is necessary to keep it for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://www.artisanya.com uses his Personal Data, to ask for corrections or to oppose their processing, the User can contact https://www.artisanya.com in writing at the following address
Artisanya Rémi Lavocat - DPO, Lavocat Rémi
2 route de colonozet 39190 Chevreaux.
In this case, the User must indicate the Personal Data that he/she would like https://www.artisanya.com to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.artisanya.com by law, in particular with regard to the conservation or archiving of documents. Finally, Users of https://www.artisanya.com may file a complaint with the control authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.artisanya.com is prohibited from processing, hosting or transferring the Information collected on its Customers to a country outside the European Union or recognized as "unsuitable" by the European Commission without prior notice to the Customer. Nevertheless, https://www.artisanya.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679).
https://www.artisanya.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of https://www.artisanya.com, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In addition, https://www.artisanya.com does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of https://www.artisanya.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.artisanya.com are mainly the agents of our customer service.
8. Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the https://www.artisanya.com website is published without the user's knowledge, exchanged, transferred, ceded or sold in any medium whatsoever to third parties. Only the hypothesis of the purchase of https://www.artisanya.com and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the https://www.artisanya.com site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.artisanya.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, Artisanya takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Cookies and internet tags
The site https://www.artisanya.com contains a number of hypertext links to other sites, set up with the authorisation of Artisanya. However, Artisanya is not able to verify the content of the sites thus visited, and therefore does not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies do not in any way risk damaging the User's terminal.
Artisanya may process information about the User's visit to the Site, such as the pages consulted and searches carried out. This information enables Artisanya to improve the content of the Site and the User's navigation.
Cookies facilitate navigation and/or the provision of the services offered by the Site. The User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their issuer. The User may also configure his browser software so that he is offered the possibility of accepting or rejecting Cookies from time to time, before a Cookie is likely to be stored on his terminal. Artisanya informs the User that, in this case, it is possible that not all of the functions of the User's browser software will be available.
If the User refuses to save Cookies in his/her terminal or browser, or if the User deletes those saved, the User is informed that his/her browsing and experience on the Site may be limited. This could also be the case when Artisanya or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Artisanya declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by Artisanya, resulting from (i) the User's refusal to accept Cookies (ii) the impossibility for Artisanya to save or consult the Cookies necessary for their functioning due to the User's choice. The configuration of each browser is different for the management of Cookies and the User's choices. It is described in the browser's help menu, which will show how the User can change his wishes regarding Cookies.
At any time, the User may choose to express and modify his or her wishes regarding Cookies. In addition, Artisanya may use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus on the https://www.artisanya.com Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Artisanya Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to them by continuing to browse the Artisanya Website or mobile application. However, the User may at any time revoke his/her consent to Artisanya depositing this type of cookies.
Article 9.2. INTERNET TAGS
Artisanya may occasionally use Internet tags (also called "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows Artisanya to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User.
The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on the activity of the Site for Artisanya, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of the https://www.artisanya.com website is subject to French law. Except in cases where the law does not allow it, jurisdiction is attributed exclusively to the competent courts of Lons le saunier.